It's good to be with us
Cheaper bills and a better service from day one...
It's not just a slogan, it's what you'll get - a better service that beats the big guys* every time.
Of course, the choice is yours at the end of the day, but here are just a few of the reasons that it's good to be with Spark...
Get Smart - It's simple and easy!
Smart meters give you control of your energy, helping you see what energy you use in real time.
We're offering smart to all our customers, no matter what tariff or payment method you choose!
Get in touch today to find out more: 0345 034 7474
If you're interested in a smart pre-payment meter head over to our Smart Pay As You Go page to check out additional benefits!
We're rated higher than the Big Six for customer satisfaction which makes us the natural choice for tenants and a popular supplier with homeowners too.
In 2017 we received fewer complaints per 100,000 customers than all of the Big Six and the average of the independent suppliers.
We put you in control
Manage your energy where and when you want with our App and My Account or chat to one of our friendly customer service advisors online or over the phone.
We listen to how you feel
We use the independent review service CustomerSure, to check that every contact we have with you is up to scratch. We use all your feedback to help us improve and make the results public, so you can see exactly how we're doing.
We won the Silver Award for the Best Medium Contact Centre in Europe 2015. Great service, rest assured.
Every day's a school day. We're committed to excellence in customer service and it shows, with our trainers picking up Team of the Year at the Customer Service Training Awards.
We're members and practitioners which means we're setting a new standard in customer service performance and professionalism.
If you're already on board, it's great to have you with us. If you're not, then what are you waiting for?