Important information

Please look over the checklist below and send us two supporting documents.

We’re unable to return your documents so please don't send the originals -  only send us photocopies.

Remember, it’s important the documents you send relate to the period of 6 April 2018 to 6 April 2019.

First supporting document

Please provide a photocopy of only one of the below:
 

• Jobcentre Job Seekers Allowance letter
• Jobcentre Income Support letter
• Jobcentre employment and support allowance letter, including the ‘work related activity’ and ‘support component’ sections
• Universal Credit letter to confirm your household monthly income does not exceed £1,349?
• HMRC Child Tax Credit letter to confirm your income is less than £16,190 a year (this is usually 6 pages)
• HMRC Working Tax Credit letter
• Housing Benefit entitlement letter

*You need to have at least one of these to be eligible for the Warm Home Discount.

Second supporting document

Please also provide a photocopy of only one of the below:

• HMRC Child Benefit letter dated within this financial year (6th of April 2018- 6th of April 2019), showing the child’s date of birth
• Child’s passport or birth certificate
• HMRC Working Tax Credit letter (this is usually 6 pages)
• HMRC Child Tax Credit letter (including the ‘disability elements’ section)
• HMRC Working Tax Credit letter (including the ‘disability elements’ section)
• HMRC Working Tax Credit letter (including the ‘pension elements’ section)
• Carers allowance entitlement letter
• DWP Disability Living Allowance letter
• DWP Personal Independence Payment letter
• DWP Attendance Allowance letter
• DWP War Disablement Pension letter
• DWP Industrial Injuries Disablement Benefit letter
• Incapacity Benefit letter
• Severe Disablement Allowance letter
• A medical note detailing any disability, long-term illness or pregnancy (Wales and Scotland) or Matex/Medex (England)
• Electoral Roll Letter confirming number of occupants within the household. And one of the following:

  • Evidence of wages from employment (minimum 3 months)

  • Evidence of income from self-employment (minimum 3 months)

  • Student finance award letter

  • Private pension statement

  • Carers allowance entitlement letter

*You need to have at least one of these to be eligible for the Warm Home Discount.

Please return your two supporting documents to:

Warm Home Discount Team
Spark Energy
Ettrick Riverside,
Dunsdale Road,
Selkirk
TD7 5EB