If you've got a gas or electricity emergency outside of our normal opening times.
Have you registered? All you need is your account number. It only takes a couple of minutes.
Contact a member of the team online or on the phone between 8am to 8pm weekdays and 9am to 2pm on Saturdays. Our automated service is there for you 24 hours a day.
Call 0845 130 8966 to leave a meter reading or pay your bill
Talk with one of our team
Call 0845 034 7474
From your mobile
Call 0333 321 4022 - it's cheaper on your mobile
Our social channels
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You can chat to one of our advisors right now.